Duty Manager

Job No: BRISRC77
Location: HAMILTON

Gallopers Sports Club is owned by the Brisbane Racing Club (BRC) Limited the premier thoroughbred racing venue in Queensland.

OUR CORE VALUES

Our people are at the heart of who we are and what we do. We create remarkable experiences because we have remarkable individuals and teams.

Our values - professionalism; responsibility; pride; community; challenge & innovation; and safety and wellbeing – inspire us every day to deliver outstanding results for our members and guests.

BENEFITS

  • Progressive employer with an exciting and changing environment
  • Dynamic and supportive culture

An exciting opportunity exists for the right candidate to join an established team of professionals at Gallopers Sports Club. 

This is a full-time permanent role that reports directly to the General Manager, you will be responsible for assisting in leading the team culture, customer experience and the compliant operation of the club.

DUTIES AND RESPONSIBILITIES OF ROLE 

To be successful in this position, you will need to demonstrate and deliver: 

  • Proven success in a hospitality management role, with at least 12 months experience
  • Current RSA, RSG, RMLV Certificates and Approved Managers licence
  • Previous experience in a club advantageous
  • Ability to engage with the community and drive exceptional customer experiences
  • Outgoing energetic personality that thrives on customer interaction
  • The ability to implement and adhere to policies and procedures
  • Reliable and excellent personal presentation
  • Enthusiastic with a genuine passion for the industry, its patrons and the people that work within it

Your drive to deliver a consistent high level of customer experience will be the key within this role.  All whilst leading the team to success through a hands on approach teaching new skills and expectations to the staff, to help build a strong hospitality team with a focus on delivering exceptional service towards our customers is a MUST.

Applicants must be able to work days, nights & weekends. If you feel that you possess the required skills and experience for this position, have a passion for the industry. Does this sound like your next exciting opportunity, apply now!

The Brisbane Racing Club (BRC) is an equal opportunity employer. We value social and cultural diversity and is committed to providing a safe and healthy work environment and the principles of workplace gender equality.

 Please note the advertising closing date is indicative only. BRC reserves the right to close the advertisement before this date is reached. Therefore, it is encouraged that you submit your application as soon as possible.

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